Managed service provider (MSP)

As your advanced managed service provider, we offer an end-to-end process, from application to the payment of professionals and suppliers, through a single programme supported by the latest workforce technology.

At Flexhuis, we help you find the best talent, strengthen your employer brand, manage suppliers, ensure compliance, and provide transparency and insight into your costs. This helps you hire faster, save money, reduce risk, and align with your strategic HR objectives regarding talent inflow and outflow.

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Managed Service Provider (MSP)

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Benefits and outcomes

Increase access to talent

We structure and manage your network of suppliers and professionals, evolving as your needs change whilst ensuring efficiency and delivering results. Thanks to our proven approach and the right technology, we can continuously build sufficient supply and proactively respond to impending shortages and labour market developments.

Improve visibility

Transparency and visibility of the entirety of your hiring ecosystem are vital to effective decision making. Centralised processing and recording of data through a VMS enables you to properly manage your organisation and make decisions when it comes to the development of your required workforce.

Improve compliance

We provide you with the expertise and advice needed for employee classification, data protection and privacy, and developments in employment legislation. This allows you to anticipate changing laws and regulations in a timely manner and translate regulations into your processes and procedures.

Control costs

Access to real-time data enables us to benchmark rates for market alignment and create a basis for a budget indication per application. Simultaneous distribution to one or more tiers ensures mutual competition and negotiation while efficiency in, and automation of, the hiring process results in significant time and cost savings.

What is an MSP?

In recruitment, a managed service provider (MSP) handles the comprehensive management of hiring and overseeing contingent workers within an organisation. This encompasses the entire process, from searching and hiring to onboarding, ensuring compliance, managing contracts, handling payroll, and off-boarding.

As businesses strive to enhance productivity, adopting an MSP can be a game-changer. It enables organisations to focus on their core business priorities while entrusting the intricate details of managing their contingent workforce to the expertise of the MSP.

How we ensure success

Deciding to partner with a managed service provider signifies a recognition that change is necessary, and should be approached like any other change management programme. Engagement and buy in from hiring managers are crucial for its success; without their commitment, realising the full benefits becomes challenging.

At Flexhuis, we’ve observed this frequently, which is why we’ve developed a 12-week change and engagement programme to complement our broader implementation plans. Our approach focuses on the hiring manager community, supporting and engaging them in new ways of working and building trust to ensure success.

The process begins with alignment, understanding the needs of hiring managers, and designing the managed service programme to meet those needs. Simplicity is also key, removing complexity to make it easy for hiring managers to engage with the program.

We then form an implementation project team, including our experienced members and individuals from within the organisation, such as the contract manager who serves as the single point of contact between the MSP and the business.

Post-implementation, at Flexhuis, we establish an MSP Steering Committee, responsible for continually reviewing the programme’s effectiveness and driving innovation.

Managed Service Provider FAQs

Often misinterpreted as a solution for larger businesses, all organisations with a significant proportion of contingent labour can benefit from MSPs.

If you lack the in-house resources to manage the complexities of a large contingent workforce, an MSP can be invaluable.

Recruitment Process Outsourcing (RPO) is mainly utilised for hiring permanent staff, while a managed service provider manages a company’s contingent workforce.

Both a managed service provider and RPO can be leveraged by businesses simultaneously under a Total Talent Management strategy. Learn more about this here.

An MSP could be the right fit for your organisation if you’re facing resource constraints amid growth, struggling with visibility over spend, or finding it difficult to stay compliant with employment legislation.

Additionally, if you rely on multiple suppliers, face a shortage of specialist skills, or lack knowledge of market rates and appropriate costs, the expertise and centralised management provided by an MSP can effectively address these challenges.

When engaging an MSP provider, it’s important to consider both your current objectives and future growth needs. Ensure the provider aligns with your organisation’s goals, culture, and operational requirements to deliver the right solution.

Additionally, evaluate which MSP model best addresses your challenges, the provider’s experience and market presence, their proven ability to deliver your desired outcomes, and their capacity to meet the technical and operational demands necessary for achieving your long-term goals.

When partnering with an MSP you can expect a comprehensive solution for managing your contingent workforce, from application to payment, using cutting-edge technology.

An MSP can support with talent acquisition, employer brand reinforcement, supplier network management, compliance, and cost transparency. These services all help to effectively manage your contingent workforce, acquire better talent faster, reduce expenses, and manage risks.

Solutions that flex with you

Total talent solutions Managed service provider (MSP) Recruitment Process Outsourcing (RPO) Direct sourcing Statement of work Contract management Strategic sourcing Talent advisory

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Managed service provider (MSP)

Benefits and outcomes

Increase access to talent

Improve visibility

Improve compliance

Control costs

What is an MSP?

How we ensure success

Managed Service Provider FAQs

Who uses an MSP?

What is the difference between an MSP and an RPO?

What are some of the signals that an MSP could be right for you?

How do you select the right MSP?

What can you expect when partnering with an MSP?

Solutions that flex with you

Let's talk